1) Back up
Save photos, contacts, and important files. Export authenticator backup codes if you use MFA.
2) Sign out
Remove accounts (Google/Apple), turn off device tracking, and unpair Bluetooth devices.
3) Factory reset
Perform a full reset. If possible, encrypt first, then reset for stronger data protection.
Donation options
Donate only when the device is stable, reset, and has a charger. Include a case if you have one.
Privacy warning
Never donate without signing out and factory resetting. Remove SIM cards and external storage.
Never donate without signing out and factory resetting. Remove SIM cards and external storage.
Recycling options
Use reputable e-waste channels (local municipal programs, major retailer drop-offs, manufacturer programs).
Good practice
Take a photo of the device serial number before dropping off, and keep a receipt if offered.
Take a photo of the device serial number before dropping off, and keep a receipt if offered.
Next steps
Need a new device? Compare models and estimate monthly cost before you apply.